CLASS Management Group respects your privacy. This policy explains what we collect when you visit our website or get in touch with us, how we use it, and the choices you have.
Who We Are
Class Management Group, LLC ("CLASS," "we," "us," or "our") is a business management consulting firm with offices in North Florida. We help organizations with HR and people operations, process improvement, bookkeeping and financial support, strategic advisory, training, and compliance.
If you have a question about this policy, you can reach us at contact@classmgmtgroup.com or (904) 438-8145.
Information We Collect
Information you give us. When you call, email, or book a consultation, you may share your name, email address, phone number, business name, and details about the help you're looking for.
Booking and payment information. Our online calendar is run by an outside scheduling service. When you book, it collects your name, email address, and your answers to its questions, then shares them with us. Some consultations are paid at booking. Those payments go through a third-party payment processor, and we never see or store your full card number.
Information collected automatically. Like most websites, ours records basic technical details when you visit, such as your IP address, browser and device type, the pages you view, and how you found us. These come from server logs, cookies, and similar tools.
How We Use Your Information
We use the information we collect to:
- answer your questions and requests
- schedule, prepare for, and deliver consultations and services
- send appointment confirmations, reminders, and other information you've asked for
- keep our website secure and working well
- learn which pages are helpful so we can improve them
- meet our legal, tax, and accounting obligations
Cookies and Similar Tools
Cookies are small files your browser stores. Our website uses them to work properly and remember your preferences. Some features come from other companies and may set their own cookies, including our booking calendar and embedded YouTube videos. We may also use basic analytics tools to see how visitors use our website.
You can block or delete cookies in your browser settings. If you do, some features, like the booking calendar, may not work correctly.
Third-Party Services and Links
Our website links to other websites, including our social media pages, and uses services run by other companies. Their privacy practices are their own, so please review their policies before you share information with them.
How Long We Keep Information
We keep personal information only as long as we need it for the purposes in this policy, or as long as the law requires. When we no longer need it, we delete it or make it anonymous.
How We Protect Your Information
We use reasonable safeguards to protect your information, including a secure HTTPS connection on our website. No website or email system is completely secure, though, so we can't promise absolute security.
Your Choices
You can ask us to see, correct, or delete the personal information we keep about you. Just email or call us using the details below.
If you get emails from us, you can unsubscribe at any time with the link in the email or by replying to let us know.
Children's Privacy
Our website isn't meant for children under 13, and we don't knowingly collect personal information from them. If you think a child has shared information with us, contact us and we'll delete it.
Changes to This Policy
We may update this policy from time to time. When we do, we'll post the new version here and change the date at the top. Using our website after an update means you accept the revised policy.
Contact Us
Questions about this policy or your information? We're happy to help.